Thai Naam (hereinafter referred to as the “Restaurant”, “Platform”, “Website”, “we”, “us”, or “our”) operates the website http://thainaam.com and related digital platforms.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, make reservations, or contact us through the platform (collectively referred to as the “Platform”).
By accessing or using our Platform, you agree to the collection and use of your information in accordance with this Privacy Policy and applicable data protection laws, including but not limited to the Information Technology Act, 2000 (India) and the Digital Personal Data Protection Act, 2023.
1. Definitions
Service
Refers to the Thai Naam website and any related services including reservations, inquiries, promotions, or communications.
Personal Data
Any information relating to an identified or identifiable individual.
Usage Data
Information collected automatically through the use of the Platform.
Cookies
Small files stored on your device used to improve your browsing experience.
Data Controller
Thai Naam determines the purposes and means of processing personal data collected through the website.
Data Processor
Any third party that processes personal data on behalf of Thai Naam.
Data Subject
Any user of the website whose personal data is being collected.
Consent
Freely given, specific, informed, and unambiguous indication of the user’s agreement to data processing.
2. Information We Collect
a. Personal Data You Provide
When you interact with Thai Naam, we may collect:
- Full name
- Email address
- Phone number
- Reservation details
- Feedback or inquiries submitted through forms
- Any information voluntarily provided when contacting us
If online ordering or booking is available, payment information may be processed through secure third-party payment gateways.
b. Automatically Collected Usage Data
When you visit or interact with our website, we may collect:
- IP address
- Geographic location
- Browser type and device information
- Pages visited and time spent on the website
- Referral URLs and browsing behavior
This information helps us improve website performance and user experience.
c. Cookies & Tracking Technologies
We use cookies and similar technologies such as web beacons and analytics tools to:
- Manage user sessions
- Analyze website traffic
- Improve website performance
- Personalize user experience
You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.
3. How We Use Your Data
Thai Naam may use your information for the following purposes:
- To process reservations or customer inquiries
- To provide customer support
- To improve website functionality and services
- To communicate updates, promotions, or special offers (with opt-out options)
- To analyze website usage and visitor trends
- To ensure security and prevent misuse
- To comply with legal or regulatory obligations
4. Data Sharing and Disclosure
Thai Naam does not sell or rent personal data to third parties.
However, we may share data with:
Authorized Service Providers
Third-party vendors who assist with:
- Website hosting
- Analytics services
- Payment processing
- Customer support systems
Legal Authorities
Where required by law, regulation, court order, or government request.
Business Transfers
In case of merger, acquisition, restructuring, or transfer of business assets.
All third parties are required to handle data securely and only for authorized purposes.
5. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Maintain records for reservations or transactions
- Comply with legal and regulatory obligations
When data is no longer required, it will be securely deleted or anonymized.
6. Your Data Protection Rights
You may have the following rights regarding your personal data:
- Access – Request a copy of your personal data
- Correction – Request correction of inaccurate data
- Deletion – Request deletion of your personal data
- Objection – Object to certain types of processing
- Withdrawal of Consent – Withdraw consent at any time
To exercise these rights, please contact us using the details provided below.
7. Data Security
We implement reasonable technical and organizational security measures to protect your information, including:
- Secure HTTPS connections
- Limited access to personal data
- Secure hosting infrastructure
- Regular monitoring and security updates
However, no internet transmission method is completely secure, and we encourage users to protect their personal information.
8. International Data Transfers
If your data is transferred or stored outside your country, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable laws.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children. If such information is discovered, it will be deleted promptly.
10. Changes to This Privacy Policy
Thai Naam may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
We encourage users to review this page regularly to stay informed about how we protect their information.
11. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:
Thai Naam Restaurant
Website: http://thainaam.com